This course will enhance your knowledge and understanding of your own educational setting and put this into a broader educational framework.

As a result of this course you will be able to:

• Identify the values promoted by your school and apply these values to your work.
• Ensure that written and verbal communications with parents are effective and reflect the values promoted by the school.
• Follow the school procedures for child protection.
• Be aware of the meaning of restraint and how it applies to the school.
• Recognise the range of special needs and some of the characteristics of more common conditions.
• Recognise the link between pupils’ behaviour and the promotion of learning.
• Identify the values that are shared in teamwork.
• State the meaning of some relevant acronyms and abbreviations.
• Be aware of the educational websites that are particularly relevant to your role and the work of the school.
• Identify the limits of first aid and procedures that need to be followed in the event of a child requiring medical attention.
• Recognise the tell-tale signs of bullying.
• Develop your telephone skills.